How to contact Support
Please include your AWS Account ID in the message.
- Basic provides access to free email and phone support with up to 24 response time.
- Gold includes live phone and email support.
Free tiers (perpetual free micro instances) are limited to Basic support.
Upgrade Your Support Level at No Extra Cost During Your Free Trial
You can upgrade at no extra cost during your free trial (first 30 days, all instances) period.
To receive your FREE 24/7 phone support, either:
- Sign up here: http://bit.ly/1VyGEzV or
- Fill in the contact form at: http://datomia.com/support-upgrade-request/
General email address
Free Trial Signup